May 10, 2024

1. Eligibility for Refunds

Refunds are available for paid services that were not provided as described, or for services that do not function properly due to a technical error on our part. Refund requests must be submitted within 14 days from the date of the transaction.

2. Non-Refundable Items

Payments for promoted listings, premium placements, and any other advertising services are non-refundable once the service has been activated. No refunds will be issued for errors or omissions in the content provided by the user.

3. Refund Process

To request a refund, contact our support team at [email protected] with your order number, purchase date, and a detailed description of the issue. We will review your request and respond within 5 business days. If your request is approved, the refund will be processed to the original payment method within 7 business days.

4. Partial Refunds

In cases where the service was partially provided, a proportional refund may be issued at our discretion.

5. Exceptions to the Refund Policy

Refunds will not be issued for issues caused by user negligence, such as non-compliance with our terms and conditions or providing incorrect information.

6. Changes to the Refund Policy

Webmall.uk reserves the right to change this refund policy at any time. Changes will be posted on our website, and continued use of our services will constitute acceptance of the updated policy.

7. Contact Information

If you have any questions regarding this refund policy, please contact us at [email protected].